1. Introduction

        1.1. This Privacy Policy (“Policy”) describes the manner in which Namalogy Limited Liability Partnership and our affiliates (“Namalogy”, “us”, “we”, or “our”), may collect, use, store, transfer, disclose and process the Personal Data (as defined hereunder) provided by you (“End User”, users”, “you” or “your”) or otherwise collect when you use this Website (as defined below) / application and/or our services.

        1.2. We implement security standards and best industry practices to protect Personal Data (as defined hereunder) collected by us from those who, directly or indirectly, use or have access to our Website, products, or services provided by us (“Services”).

        1.3. At Namalogy, our mission is respecting your privacy and we understand the importance of keeping the Personal Data of our users secure and to deal with sensitive, personally identifiable information with care. Our Policy ensures your information is in safe hands and is disclosed to third parties and other entities outside of Namalogy in accordance with the Policy and the Applicable Law and attempts to prevent misuse thereof.

        1.4. This Policy is published and shall be construed in accordance with the provisions of Applicable Law and regulations and its amendments, that require publishing of the privacy policy for collection, use, storage, transfer, disclosure of Personal Data. 

        1.5. BY USING OUR SERVICES/THE PLATFORM OR BY OTHERWISE GIVING US YOUR INFORMATION, YOU SHALL BE DEEMED TO HAVE READ, UNDERSTOOD, AND AGREED TO THE PRACTICES AND POLICIES OUTLINED IN THIS POLICY AND AGREE TO BE BOUND BY THE POLICY. YOU HEREBY CONSENT TO OUR COLLECTION, USE, SHARING, AND DISCLOSURE OF YOUR INFORMATION AS DESCRIBED IN THIS POLICY. WE RESERVE THE RIGHT TO CHANGE, MODIFY, ADD OR DELETE ANY PORTIONS OF THE TERMS OF THIS POLICY, AT OUR SOLE DISCRETION, AT ANY TIME. IN THE EVENT YOU DO NOT AGREE WITH THIS POLICY AT ANY TIME, YOU SHALL DISCONTINUE THE USE OF THE PLATFORM OR SHARING YOUR INFORMATION.

2. Definitions

        2.1. “Applicable Laws” shall mean and include the Digital Personal Data Protection Act, 2023, Information Technology Act, 2000, the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011, and any other applicable rules and regulations issued thereunder and having the force of law in India, whether in effect as of the date of this Policy or thereafter, as applicable to us.

        2.2. “Website” shall mean websites such as https://namratamane.com/  and all other sub-domains associated with these websites, that collect your information

        2.3. “Personal Data” shall mean any information that relates to you, which, either directly or indirectly, in combination with other information available or likely to be available with us is capable of identifying you, including your: a) Personal details such as name, marital status, nationality, state/ city of residence, residential address, e-mail address, date of birth, gender, contact number, photograph, signature images; b) Password; c) Financial information such as income proofs, PAN card, bank account or credit card or debit card or other payment instrument details; d) physical, physiological and mental health condition; e) sexual orientation; f) medical records and history; g) biometric information; h) any detail relating to the above clauses as provided by you to us for the purpose of obtaining our Services; and i) any of the information received by us as mentioned above for processing, storing the same under lawful contract or otherwise.

3. Applicability

        3.1. This Policy applies to the Personal Data and include such other Know Your Customer (KYC) documents like address proof, identity proof, officially valid documents/ details (OVDs) which may be shared/ uploaded by you, as and when you avail any Services or use the Website/ platform and to which Namalogy may become privy to.

        3.2. The Policy applies to all the current and former visitors of the platform/ Website. It is strongly recommended that you return to this page periodically to review the most current version of the Policy.

4. Information that we may collect:

        4.1. When you register for our Services, request consultations, sign up for courses, or engage with us through our Website, you may be asked to provide certain Personal Data, including but not limited to:

1. Contact Information: Full name, title, age, gender, telephone/mobile number(s), address(es), state/city of residence, country, pin code email address, mailing address, and mobile/phone number. 
2. Demographic information: Date of birth, country of citizenship and/or country of residence.
3. Profile Information: when you apply, use or sign up on our Website and/or use our Services, signature, and authentication credentials (for example, the information you used to log in to your account), including IP address.
4. Financial Information: Bank account, including e-nach, NEFT, IMPS, tokenized card information, card type, expiry date on the credit or debit card, and name on the card, payment card numbers, credit reports, and other publicly available information.
5. Health and Wellness Information: Depending on the nature of the Services you engage with (such as Quantum Healing Hypnosis Technique or Guided Meditation), you may provide information related to your physical or mental health, past health problems, personal challenges, or wellness goals. 
6. Feedback and correspondence: Such as information you provide when you request information from us, receive customer support, or otherwise correspond with us, including by interacting with our pages on social networking online sites or Services.
7. Geolocation information: If you authorize us to access your location.
8. Marketing information: Such as your preferences for receiving marketing communications and details about how you engage with our marketing communications.
9. Your Device Information: Your device information in order to gain insights about your use of our Website or Services such as our contact list, call records, SMS, media files and location data in your devices to enable you to access our Services after seeking necessary permissions.
10. Communications and Interactions with our practitioners: Any direct communications between you and our practitioners or instructors, including messages, consultations, or session notes, may also be stored as part of your client or student profile to facilitate ongoing Service and improve your experience with us.
11. Personal Stories or Experiences: For services like Quantum Healing Hypnosis Technique (QHHT®), Tarot Reading, or Guided Meditation, you may choose to share personal stories, experiences, or specific life situations that help us better understand your needs and provide more tailored guidance.
12. Course Materials and Progress: For individuals participating in our training courses, we may collect information related to your progress, participation, and performance in the courses, including completed modules, assignments, and any certifications issued.
13. Special Requests: If you have specific preferences or requests related to your healing sessions, courses, or other services, such as preferred times for sessions, specific modalities you want to explore, or any accommodations you require, we will collect this information to ensure the best experience possible.

        4.2.  Information that we collect or receive from other sources: We may collect or receive information about individuals who do not interact with us directly or from third parties, including:

1. Information from third-party verification services, mailing list providers, and publicly available sources. In some circumstances, where lawful, this information may include your government-issued identification number.
2. Information about End Users that our business users allow us to collect in the context of the Services that we provide.
3. We may collect information about individuals that are publicly available, including by searching publicly accessible government lists of restricted or sanctioned, public records databases, and by searching media and the internet. 
4. When you access our Website, our service providers, and our partners may automatically collect information about you, your computer or mobile device, and your activity on our websites or mobile applications.

        4.3. Minors’ Information: Our Services are intended for individuals aged 18 or older. We do not knowingly collect Personal Data from minors under the age of 18. If we discover that we have inadvertently collected Personal Data from a child under 18, we will take immediate steps to delete such information.

        4.4. Third Party Services: We may use third party services such as Google Analytics that collect, monitor and analyse information in order to increase our Services’ functionality. These third party service providers have their own privacy policies addressing how they use such information.

5. Sharing Of Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with:

        5.1. With third-party service providers: We may employ or partner with third-party companies and individuals to administer and provide Services on our behalf. These third parties may use your information only as directed by us and in a manner consistent with this Policy and are prohibited from using or disclosing your information for any other purpose. 

        5.2. Participants in the transaction processing chain: We may share your Personal Data with entities in the transaction processing chain in connection with processing a payment transaction, such as payment aggregators, facility providers, banks or other card issuers, card associations, debit network operators and their members.

        5.3. Legal Compliance: We may disclose your information if required by law or in response to a legal request, such as a subpoena or court order.

        5.4. With your consent: We reserve the right to transfer your Personal Data to any third party not explicitly encompassed within the categories outlined above, provided you have granted us explicit permission to undertake such a transfer, or in instances where a contractual arrangement exists between you and the third party, necessitating the transfer of your Personal Data to fulfill the obligations of said contract.

6. Third-Party References And Links

During your interactions on our Website, you may click on or access links and hyperlinks of third-party websites. Such third parties and third-party sites are governed by their terms and conditions. We do not make any representations regarding the availability and performance of third parties or third-party sites. We are not responsible for the content, terms of use, privacy policies, and practices of such third-party websites. 

7. How We Use Personal Data

We use the Personal Data to:

        7.1. Service Delivery: To offer the Services, ensuring an effective and meaningful experience.

        7.2. Personalized One-on-One and Group Sessions: We use your information to schedule, facilitate, and enhance your one-on-one or group sessions, and other Services. Understanding your background or specific concerns allows us to customize our approach to best support your emotional, spiritual, and physical healing journey.

        7.3.  Corporate Wellness Programs: As part of our corporate wellness offerings, the information you share helps us tailor wellness programs to the needs of your organization.

        7.4. Training and Workshops: Information collected from you in our training courses.

        7.5. Legal Assistance: In certain circumstances, we may need to engage with third parties, such as legal professionals, to assist with contractual agreements, resolving disputes, or ensuring compliance with applicable laws and regulations.

        7.6. Communication and Support: We may use your contact details to respond to inquiries, provide customer support, and send you important updates, including any changes to our Services, upcoming events, or new offerings. Additionally, we may contact you for feedback on our Services or to share promotional content if you’ve opted to receive such communications.

        7.7. Improving and Analyzing Our Services: We use the data to analyze usage patterns and gather feedback, helping us improve our Services and offerings over time.

        7.8. Booking and Scheduling: We use your information to process bookings and schedule your sessions for Services.

        7.9. Managing Future Sessions: To help you plan your ongoing healing journey, we store and manage your information to schedule follow-up sessions or additional Services. This includes sending reminders, confirming session details, and providing any necessary preparatory information before your next appointment. We also use this data to recommend the most suitable services or treatments based on your previous sessions.

        7.10. Ongoing Communication and Recommendations: Based on your participation in our services, we may use your contact information to send you relevant updates about upcoming courses, workshops, or Services.

8. How We Secure Personal Data

We take the security of your Personal Data seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, loss, misuse, or alteration. Our website uses secure encryption protocols (SSL) to protect data during transmission, and we limit access to Personal Data to authorized individuals or third parties only. Any third-party platforms we use for scheduling, payments, or communication are selected based on their commitment to data protection and industry compliance standards. While no system is completely foolproof, we continuously review and improve our security practices to ensure your data remains safe.

9. Express Consent

        9.1. By making use of the platform/ Website or connecting with any of our related sub-domains and furnishing your Personal Data, you hereby agree that you are interested in knowing more or availing Services, offers, campaigns or other promotional material that Namalogy or any other third party may offer/provide/share/send you from time to time through any means including but not limited to telephone, SMS (short messaging service), electronic mail (e-mail), WhatsApp, or any other messaging service/ mobile application or any other physical, electronic or digital means/mode.

        9.2. By giving your consent hereunder, you understand that we will share and/or transfer your Personal Data to any third party in India, or outside India including depending upon the Services you avail.

10. Data Retention

We retain your Personal Data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by Applicable Law. This means we may keep your data for the duration of our business relationship, including for the provision of Services, for compliance with legal obligations, or for legitimate business interests. Once your Personal Data is no longer needed for these purposes, we will securely delete or anonymize it, in accordance with applicable laws and regulations.

11. Your Rights

We recognize the importance of your right to control the usage of your Personal Data. We provide you with multiple ways to exercise your right over the usage of your Personal Data.

        11.1. Right to access: You have the right to request and obtain information from us to receive a summary and an overview of the processing activities of the Personal Data being processed by us.

        11.2. Right to modification: you have the right to request us to correct, complete or update Personal Data we possess about you.

        11.3. Right to Erase: you can ask us to delete, remove or opt-out the Personal Data that has no reason for us to retain or process for the purpose of the Services availed. Further, you may expressly opt-out from the Services provided by Namalogy at any time unless otherwise required under the Applicable Law.

        11.4. Right to opt out of receiving marketing mails: you have the right to opt out of receiving marketing messages and emails at any time by unsubscribing from our email list.

        11.5. Right to limit the use or sharing of sensitive personal information:  you have the right to limit the use and/or sharing of your sensitive Personal Data with our third parties at any time by writing to us.

        11.6. Right to withdraw Consent: You may withdraw the consent for processing your information at any time. If you withdraw your consent, we may not be able to provide certain Services to you.

        11.7. You have the right to contact the competent data protection authority in case of unlawful data processing.

12. Disclaimer

While every effort is made to ensure the accuracy of information offered on the Webiste/Services, we shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. This Website could include inaccuracies or out-dated information and is subject to change at any time without notice. Your use of this Website or Services is at your own risk. You agree to hold us harmless from and not sue for any claims based upon using this Website. THE INFORMATION, DOCUMENTATION, SOFTWARE, PRODUCTS, AND SERVICES CONTAINED ON THE WEBSITE ARE PROVIDED “AS IS” WITHOUT ANY WARRANTY OF ANY KIND. WE DISCLAIM ALL WARRANTIES RELATING TO THE INFORMATION, DOCUMENTATION, SOFTWARE AND SERVICES CONTAINED ON THE WEBSITE, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY WARRANTIES AGAINST INFRINGEMENT OF THIRD PARTY RIGHTS, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY MAY LAST, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU, TO THE EXTENT INAPPLICABLE. WE SHALL NOT BE LIABLE FOR DAMAGES, WHETHER DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL, AS A RESULT OF THE REPRODUCTION, MODIFICATION, DISTRIBUTION OR USE OF THE INFORMATION, DOCUMENTATION, SOFTWARE AND SERVICES

13. Jurisdiction

Usage of our Services or the Website is constructed and governed according to the laws of India. By using this website, you agree that any proceedings or legal actions arising from your use and may be addressed exclusively in the competent tribunals/ courts situated in Pune, India.

14. Changes To This Privacy Notice

We reserve the right to change, modify, add, or remove portions of this Privacy Policy at any time for any reason. Such changes shall be effective immediately upon posting. We suggest that you review this Privacy Policy periodically for changes. The current version of this Privacy Policy can be accessed from the link on our homepage, or at the bottom of our other Website pages. You acknowledge that by accessing our Website after we have posted changes to this Privacy Policy, you are agreeing to the terms of the Privacy Policy as modified

15. Grievance Mechanism

If you have questions or comments about our privacy practices, or if you would like help exercising your privacy rights, please contact us. You can:

Email us: connect@namratamane.com